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FAQ'S

What are the delivery Charges


We currently deliver across Pakistan and offer international shipping to select countries. Delivery options and charges vary by location and product.

How long does delivery take?


Local deliveries in Pakistan usually take 2–5 business days. International shipping can take 7–14 business days, depending on the destination.

Is Cash on Delivery (COD) available for all orders?

Yes, COD is available for most orders within Pakistan. For international orders, prepayment is required.


Can I return or exchange a product?


Yes, we offer a 7-day return or exchange policy for most items. Products must be unused and in original packaging. Some items (like food) may not be returnable.

What should I do if I receive a damaged or wrong item?


We’re sorry! Please contact our customer support within 48 hours of receiving the product. We’ll arrange a replacement or refund as soon as possible.